Frequently Asked Questions
Everything you need to know about our luxury fragrances, shipping, and services.
Are Miller Harris fragrances vegan and cruelty-free?
Yes, all Miller Harris products are cruelty-free and we do not test on animals. The vast majority of our fragrances are also vegan-friendly, as we have transitioned away from animal-derived ingredients across our collections.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the essential oils, store your fragrance in a cool, dry place away from direct sunlight and humidity. Avoid keeping bottles in the bathroom, as temperature fluctuations can break down the scent profile.
What are your shipping options and delivery times?
We offer standard and express shipping. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Please note that due to safety regulations, fragrances are classified as 'dangerous goods' and must be shipped via authorized couriers.
Can I return a fragrance if I don't like the scent?
We offer a 14-day return policy for unopened and unused items in their original cellophane packaging. To help you choose, we recommend purchasing our Discovery Sets or selecting the 'Try It First' sample option available with select full-size bottles.
Do you offer international shipping?
Currently, we ship to a wide range of international destinations. However, due to international customs regulations regarding alcohol-based products, shipping availability and costs vary by country. Please check our shipping page for a full list of supported regions.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.